Called and reserved a unit. Person I spoke with said I had the unit reserved for 30 days. Email confirmation said the reservation was good for 30 days. Some woman named Katie (sp?) Called me later and said the reservation was only good for 3 days, but the price quote was good for 30. My wife has a unit at Simply Self Storage in Hendersonville and they held it for her for a month. Katie obviously doesn't know company policy or plays games. Either way, she's wrong.
I enjoy storing my things at simply self storage because their is always someone their I know I can trust, and people with positive attitudes, and I can always count on Katy. She does a great job and I hope she stays their for a long time.
Katy at Simply Self Storage in White House TN was awesome and so accommodating. We were in desperate need for a second unit and she made is possible and gave us a great deal. Exceptional customer service. Great place to store your items!
This use to be a nice place. Since the last manager left it seems they don't care about keeping up the property. Today 05/12/17 there is a weed that is now over a foot tall in front of a unit. It's more like a tree then a weed. Amy was always outside picking up trash and spraying weeds but the new one doesn't seem to care about the property. This place isn't worth it. A lot of new units are being built nearby and they are cheaper, id recommend going elsewhere. Before the extra money was worth it with the customer service and property upkeep but now it's just a rip off
Aimee, the manager of this location, is great! From my first call, while I was still in Chicago, until my final day utilizing the storage facility, Aimee was fantastic! She made moving in very easy. Everything was ready for me when I arrived. All I had to do was move my belongings in to my new storage space. The facility gives you the sense of your belongings being secure. Everything was simple concerning payments also. I just stopped by and made my payments, cash or credit card. I never had to wait. Aimee always asked about my dogs, I usually had one or two with me, and wanted to meet them. Aimee was also helpful if I had any questions about the surrounding area. She's very knowledgeable and helpful. Overall, this was a great experience!
Simply Self Storage is a US Storage based in White House, Tennessee. Simply Self Storage is located at 1120 TN-76, White House, TN 37188, USA.
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